Can You Check The Damages Inside The Vehicle?
HaulMatch will ask the driver to check for interior damages, but due to time constraints and regulations at the pick-up facility, it might not be possible.
Can You Check The Tires?
HaulMatch will ask the driver to check the tires, but due to time constraints and regulations at the pick-up facility, it might not be possible. At time of pick-up, the Driver marks damages and missing parts (including tires) to the vehicle’s exterior on the Bill of Lading/Damage Report. The Driver releases the vehicle only after the Customer reviews and sign-offs on the Bill of Lading/Damage Report. Doing so enables the Customer to determine that the vehicle is delivered in the same condition it was picked up.
My Vehicle Is Not Operable. Can You Transport It?
Yes, HaulMatch can accommodate your request for damaged or non-running vehicles. The customer is responsible for arranging proper loading equipment at origin and destination locations. If you are a business customer and purchasing a vehicle from an Insurance Auction, the Auction Lot should have proper loading equipment.
How Can I Pay?
US Customers Shipping to a (48 Contiguous) US Destination: Deposit is by credit card, and the balance is paid directly to the driver with cash, money order or certified check. International and US Customers Shipping Overseas: Must pay in full via bank wire transfer only.
Do You Ship/Transport Vehicles From US To Canada?
HaulMatch can deliver the vehicle to the border (US side) only. The Canadian Customer must 1)secure the Title from the Seller, 2)contact a Canadian Customs Broker to ensure all documentation requirements are satisfied 3)identify a warehouse location (US side), where Haulmatch can deliver the vehicle, and 4)either pick-up the vehicle in person, or hire a Canadian Transportation Company to pick-up the vehicle.
Do You Provide Inland Transportation?
Yes, HaulMatch can pick-up your vehicle from any point in the (48 contiguous) US and deliver your vehicle to the Port of Loading.
Can You Ship Vehicle to My Country?
Please check the drop-down list of destination countries on the Instant Quote Page. If the desired country appears on the list, HaulMatch can provide an Instant Quote to transport the Customer’s vehicle to this country. If the desired country does not appear on the list, Customer can request a Custom Quote online, and HaulMatch will respond within 48 hours.
From What Port In USA Do You Ship Vehicles?
The Port of Loading is determined by both the Vehicle Location and the Port of Discharge. HaulMatch ships primarily from the Ports of New York, Los Angeles, Houston and Miami. Custom orders may be shipped from other ports.
How Long Does It Take To Ship My Car?
International: Delivery can take 3-8 weeks from the time both the vehicle(s) and documents have been delivered to loading facility. This may vary based on the vehicle location in the US and the destination country. Customers should make note to contact their auction or seller regarding the mailing of the title and bill of sale to our office as soon as their purchase is confirmed, in order to avoid any shipping delays. Generally speaking: Europe & South America (3-4 weeks), Other Continents (4-8 weeks).
If you have any additional questions, please do not hesitate to contact us at +1 (215) 660-4004.
Customer Service
Team HaulMatch.com
info[at]HaulMatch.com
