Yes, RORO service is available for drivable vehicles only and requires a Custom Quote. HaulMatch Instant Quote is based on standard containerized freight service.
If you have any additional questions, please do not hesitate to contact us at (866) 213-4966 or (215) 660-4004.
Best regards,
—
Customer Service
HaulMatch.com team
info[at]HaulMatch.com
Yes, HaulMatch can accommodate your request for damaged or non-running vehicles. The customer is responsible for arranging proper loading equipment at origin and destination locations. If you are a business customer and purchasing a vehicle from an Insurance Auction, the Auction Lot should have proper loading equipment.
HaulMatch works with a large network of service providers, many of whom handle specialized equipment and vehicles. Please submit your quote request via the “CUSTOM SHIPPING QUOTE” page on HaulMatch.com.
Domestic Tracking (US): The Customer can view the status of his vehicle’s transport on HaulMatch.com website. HaulMatch’s Progress Status Tool captures the following three events: Carrier Assigned, Vehicle Picked Up, Vehicle Delivered. International Tracking (non-US): HaulMatch supplies the Customer a copy of the Dock Receipt once the vehicle is loaded into a container. The Dock Receipt displays: Container #, Vessel Name, Car Information and Booking #. HaulMatch will provide you a link to the Ocean Carrier’s tracking website, where you can track the progress of the container.
US Customers Shipping to a (48 Contiguous) US Destination: Deposit is by credit card, and the balance is paid directly to the driver with cash, money order or certified check. International and US Customers Shipping Overseas: Must pay in full via bank wire transfer only.
International Customers must pay in full via bank wire transfer only. Please note the vehicle will NOT be picked-up untill full payment is made.
Domestic Customers (US): If you are a US-based customer and shipping to a US destination (48 contiguous states), then you can complete all your paperwork online or with a Customer Service Agent over the phone. International (non-US): Same requirements as a Domestic Customer, however International Customers must provide an original Vehicle Title with no liens (i.e. no money is owed against the vehicle). Please note the original Vehicle Title is processed by US Customs and subsequently returned to the Customer via courier.
