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Can You Check The Damages Inside The Vehicle?

HaulMatch will ask the driver to check for interior damages, but due to time constraints and regulations at the pick-up facility, it might not be possible.

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Can You Check The Tires?

HaulMatch will ask the driver to check the tires, but due to time constraints and regulations at the pick-up facility, it might not be possible. At time of pick-up, the Driver marks damages and missing parts (including tires) to the vehicle’s exterior on the Bill of Lading/Damage Report. The Driver releases the vehicle only after the Customer reviews and sign-offs on the Bill of Lading/Damage Report. Doing so enables the Customer to determine that the vehicle is delivered in the same condition it was picked up.

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Does The Vehicle Start?

HaulMatch will ask the driver to check if the vehicle starts, but due to time constraints and regulations at the pick-up facility, it may not be possible.

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Does The Vehicle Have Keys?

HaulMatch will ask the driver to check if keys are present, but due to time constraints and regulations at the pick-up facility, it might not be possible.

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How Soon Can You Pick-Up The Vehicle?

HaulMatch’s normal pick-up window is 1-7 days. However, in some remote areas, pick-up may take longer. Please note all pick-up and delivery dates are estimated; HaulMatch does not guarantee an exact pick-up/delivery date and time.

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Can You Pick-Up A Car Tomorrow, Because Pick-Up Location Will Start Charging Me Storages?

HaulMatch’s normal pick-up window is 1-7 days. We will do our best to accommodate your request, however we do not guarantee an exact pick-up/delivery date and time.

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You Promised To Pick-Up On One Day And Instead The Car Was Picked-Up Next Day Or Later?

Please note all pick-up and delivery dates are estimated. HaulMatch does not guarantee an exact pick-up/delivery date and time.

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Can You Pick-Up My Vehicle Today?

HaulMatch will do its best to identify a qualified and available carrier in your area. And although same-day pick-up is sometimes possible, we do not guarantee it.

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Can We Pay The Driver Full Amount On Delivery?

No. US Customer pays a deposit by credit card, and the balance is paid directly to the driver with cash, money order, or certified check. If US Customer has no credit card, then he can send the deposit via Bank Wire Transfer or Overnight Courier. International Customers must pay in full via bank wire transfer only.

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Do You Ship/Transport Vehicles From US To Canada?

HaulMatch can deliver the vehicle to the border (US side) only. The Canadian Customer must 1)secure the Title from the Seller, 2)contact a Canadian Customs Broker to ensure all documentation requirements are satisfied 3)identify a warehouse location (US side), where Haulmatch can deliver the vehicle, and 4)either pick-up the vehicle in person, or hire a Canadian Transportation Company to pick-up the vehicle.