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Who Loads The Car On The Truck? Does This Cost Extra?

If vehicle is drivable, the carrier can load it himself. If It is coming from the auction the auction would load the vehicle for customer. It does not cost extra. Please note that if vehicle is not drivable and there is no loading equipment available at the pick-up location, it is customer’s responsibility to arrange the loading. Read more

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Can You Check The Damages Inside The Vehicle?

HaulMatch will ask the driver to check for interior damages, but due to time constraints and regulations at the pick-up facility, it might not be possible.

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Can You Check The Tires?

HaulMatch will ask the driver to check the tires, but due to time constraints and regulations at the pick-up facility, it might not be possible. At time of pick-up, the Driver marks damages and missing parts (including tires) to the vehicle’s exterior on the Bill of Lading/Damage Report. The Driver releases the vehicle only after the Customer reviews and sign-offs on the Bill of Lading/Damage Report. Doing so enables the Customer to determine that the vehicle is delivered in the same condition it was picked up.

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My Vehicle Is Not Operable. Can You Transport It?

Yes, HaulMatch can accommodate your request for damaged or non-running vehicles. The customer is responsible for arranging proper loading equipment at origin and destination locations. If you are a business customer and purchasing a vehicle from an Insurance Auction, the Auction Lot should have proper loading equipment.

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Do You Provide Inland Transportation?

Yes, HaulMatch can pick-up your vehicle from any point in the (48 contiguous) US and deliver your vehicle to the Port of Loading.

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From What Port In USA Do You Ship Vehicles?

The Port of Loading is determined by both the Vehicle Location and the Port of Discharge. HaulMatch ships primarily from the Ports of New York, Los Angeles, Houston and Miami. Custom orders may be shipped from other ports.