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Is The Vehicle Insured While Transported?

For inland transportation, all HaulMatch contracted carriers are required to carry a minimum of $100,000 USD cargo insurance per vehicle. HaulMatch can provide a copy of the carrier’s insurance coverage on request. For ocean transportation, the Customer can purchase Marine Insurance through HaulMatch at approximately 2.5 – 4.5% (varies depending on destination) of the value of the vehicle. CSR will need Vehicle Cost, Year, Make, and Model to secure a Marine Insurance quote from the 3PL Company.

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My Vehicle Is Not Operable. Can You Transport It?

Yes, HaulMatch can accommodate your request for damaged or non-running vehicles. The customer is responsible for arranging proper loading equipment at origin and destination locations. If you are a business customer and purchasing a vehicle from an Insurance Auction, the Auction Lot should have proper loading equipment.

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Does HaulMatch Provide On-Carriage Service?

HaulMatch ships to Port only. Any On-Carriage (inland drayage from Port of Discharge to Final Destination) must be arranged by Customer.

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Do You Provide Inland Transportation?

Yes, HaulMatch can pick-up your vehicle from any point in the (48 contiguous) US and deliver your vehicle to the Port of Loading.

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Can You Ship Vehicle to My Country?

Please check the drop-down list of destination countries on the Instant Quote Page. If the desired country appears on the list, HaulMatch can provide an Instant Quote to transport the Customer’s vehicle to this country. If the desired country does not appear on the list, Customer can request a Custom Quote online, and HaulMatch will respond within 48 hours.

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How Long Does It Take To Ship My Car?

International: Delivery can take 3-8 weeks from the time both the vehicle(s) and documents have been delivered to loading facility. This may vary based on the vehicle location in the US and the destination country. Customers should make note to contact their auction or seller regarding the mailing of the title and bill of sale to our office as soon as their purchase is confirmed, in order to avoid any shipping delays. Generally speaking: Europe & South America (3-4 weeks), Other Continents (4-8 weeks).

If you have any additional questions, please do not hesitate to contact us at +1 (215) 660-4004.

HaulMatchCustomer Service
Team HaulMatch.com
info[at]HaulMatch.com

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What Kind Of Paperwork Do You Need To Ship My Car?

Domestic Customers (US): If you are a US-based customer and shipping to a US destination (48 contiguous states), then you can complete all your paperwork online or with a Customer Service Agent over the phone. International (non-US): Same requirements as a Domestic Customer, however International Customers must provide an original Vehicle Title with no liens (i.e. no money is owed against the vehicle). Please note the original Vehicle Title is processed by US Customs and subsequently returned to the Customer via courier.

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How Much Time Does It Take To Deliver The Car?

Domestic (US): Delivery can take up to 10 days from time of pick-up, depending on distance, e.g. coast to coast delivery typically takes 10 days, yet delivery to a neighboring state may take only 1-3 days.

International (non-US): Delivery can take 3-8 weeks from the time the vehicle has been loaded into a container.

Generally speaking:
Europe & South America 3-4 weeks
Other Continents 4-8 weeks

Customers take note: Contact your auction or seller regarding the mailing of the title and bill of sale to our office as soon as their purchase is confirmed, in order to avoid any shipping delays.